One of the most important and sought-after skills in the modern workplace is the ability to coach others. It’s one thing to identify coaching as an important capacity — it’s another thing altogether to develop that capacity. The reality is that many HR departments are not practiced in developing the coaching capacity in managers. What’s… Continue reading Developing the Coaching Capacity in Managers
We worked with a client in the restaurant industry. By all accounts, this was an exemplary company. They boasted a smart and air-tight strategy, having carved out a niche in the premium-casual dining market. They knew exactly who they were and the game that they played, and they succeeded in cultivating a clientele willing to meet… Continue reading Struggling to Right the Organizational Ship? You’re Probably Asking the Wrong Question
Presented by: TGN Consulting Based on Interviews Conducted by: Kari Granger, Ilene Fischer, Noey Jacobson, Diana Ajzen, Maria Hincapie What We Wanted to Find Out In the whirlwind of the past year, organizations have transitioned to varying degrees: several have experienced outright chaos, many have experienced genuine disruption, most have experienced some uncertainty, but nearly… Continue reading Meeting the Current Leadership Moment: In Executives’ Words
The “Great Resignation” is upon us. According to one study conducted by Microsoft, 41% of the global workforce will consider leaving their current employer within the year. The Wall Street Journal reports that more U.S. workers are quitting their jobs now than at any time in the last 20 years. Why the impending exodus? Some… Continue reading A Guide to Not Losing Your Employees in The Great Resignation
“We’ve never been here before.” This comment is a common one from organizational leaders. The COVID-19 pandemic abruptly ushered in a “new normal.” Circumstances have become unpredictable, and “best practices” have become largely irrelevant. Consequently, organizations have had to reimagine what they do and how they do it — sometimes in a matter of days.… Continue reading Leading Through Uncharted Territory: The Power of Distributed Authority
The other day, a headline in my inbox threw me for a loop: “McKinsey to pay $573 million for role in opioid crisis.” It wasn’t the headline itself that surprised me. The idea that the most prestigious management consulting firm in the world helped its client “turbocharge” sales of an addictive painkiller that claimed over 450,000… Continue reading McKinsey & the Opioid Crisis
As a business owner, one of the most important contracts that ever came my way was the one I didn’t end up signing. On paper, it was a no-brainer. The prospective client was a powerhouse in the beauty care space. It was a lucrative contract with ample room to expand into an even larger engagement.… Continue reading Primal Seeking–the Allure & Danger of “More”
COVID-19 has revealed a long-existing trend that we no longer can ignore. We live in a world of rapid change and complexity. Yet, our brains are hardwired to think linearly about the future, and we consistently fail to accurately predict when exponential change will occur. While we may not sense change until it is already… Continue reading Your Strategy Has a Half-Life (and It’s Shrinking)
There’s a lovely little eatery down the road from me called Willow Creek Restaurant. It maintains a charming ambiance and serves delicious American fare. (I’ve got a soft spot for their spring mushroom gnocchi.) Willow Creek — like the rest of the decimated restaurant industry — has faced adversity in the wake of coronavirus. But it’s… Continue reading Adapt or Die: How to Maintain Relevance Through Economic Upheaval
You’ve probably been on countless calls over the last year working through all the logistical details for the reopening of your business. The countless questions you have had to consider likely include some version of: “how should the office be configured?”, “who should come back and who should stay at home?”, “how often should we… Continue reading The Cost of Path Dependence
