“One of the core strategies for building trust is giving and receiving negative assessments. And for many of us, that alone occurs as a threat.”

Feedback. Many of us cringe at even the thought of giving it—let alone receiving it. But navigating feedback is an absolutely critical skill for maintaining the health of our relationships and our organizations. When we sit on our feedback and refuse to share it, we sow the seeds of distrust. In this episode, Kari and Paul show how we can develop our capacity for giving and receiving feedback so that we actually look forward to those conversations as opportunities for alignment and co-creation.

In This Episode:

0:42 — The “superpower” that is feedback

2:20 — What is standing in the way of giving feedback?

3:50 — “Cordial Hypocrisy” revisited

4:56 — What to do if you are resistant to the idea of giving/receiving feedback.

8:36 — Why we enter feedback conversations on the defense—and how to meet that defensiveness  with curiosity

11:28 — “Selling” the feedback conversation

13:33 — How do we receive negative feedback without getting out of sorts?

14:50 — Kari shares a practice that her grandfather used when having a feedback conversation

18:10 — Kari and Paul role-play receiving negative feedback

22:42 — A summary of how to approach feedback from a place of fundamental care

25:45 — Book recommendation: “Thanks for the Feedback”

Quotes:

“The ability to have any conversation with anyone in any circumstance provides extraordinary power, trust, freedom and resilience.” 

“Most people harbor negative assessments of each other. Resentment builds, and they enter into a cycle of distrust.” 

“There is so much fear in having real, authentic, vulnerable dialogue with others. Why? Because we don’t know how to do it. And we anticipate bad outcomes because we don’t trust others to receive it!” 

“One of the core strategies for building trust is giving and receiving negative assessments. And for many of us, that alone occurs as a threat.”

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Links:

Kari’s Website

Paul’s Website

Contact The Granger Network

Paul’s Other Podcast: Your Business Your Wealth 

LEADERSHIP IMPACT PODCAST

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Acknowledgements:
Our work is mosaic art. We read, study, and practice many philosophies, methodologies, and modalities of human performance, to ensure that our approach best serves our clients. We would like to acknowledge all of the thought leaders and organizations, whose ground-breaking work has influenced the TGN Consulting approach – especially Fernando Flores, Jim Selman, Michael C. Jensen, Julio Olalla, Pluralistic Networks, The Newfield Network, and the Strozzi Institute.

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