“It’s easy to collapse people’s mood of willingness with a commitment that they will act on something.” – Paul Adams
Welcome to Leadership Impact, the podcast for modern executives who are reinventing leadership within their organizations. Hosted by executive leadership coach and CEO of TGN Consulting, Kari Granger, and Sound Financial Group CEO, Paul Adams, this podcast aims to address the topics of performance and leadership through real life examples. This is the beginning of our series on coordinating with precision.
In this episode, Kari and Paul talk all about satisfying requests through inspired action. Paul begins the show by talking about a time when he misinterpreted his employees’ enthusiasm for a future with commitment to take action to achieve that future. Thus, Paul was disappointed when he realized his motivational speech did not inspire further action. Kari dissects Paul’s example and identifies a critical piece that Paul was missing, a clear agreement. Paul and Kari discuss the role of a requester and the importance of sharpened listening. Kari breaks down the components of a request as well as the necessary actions to turn that request into a reality. If a request is met with anything other than a confirmation, a declination, a counter, or a defer, then a definitive response was not achieved. Kari and Paul talk about the role that mood plays in making a request as well as the dangers of not accounting for mood. Finally, Paul challenges the audience to heighten their awareness during inspiring conversations to see what requests lead to action.
What We Covered:
00:26 – Introducing today’s topic: When Will You Be Satisfied?
02:37 – Paul’s experience with confusing enthusiasm for a future with commitment
04:54 – Kari provides her input on a critical piece missing in Paul’s example
06:47 – The importance of sharpening our listening
09:09 – The components of a request
10:34 – The job of a requester
12:21 – Paul reflects on his role as a requester
14:22 – What actions need to be taken to make a request a reality
15:49 – An example of a time Kari made a non-specific request
17:48 – The importance of specifying conditions for satisfaction
19:58 – Succeeding in delight
22:49 – The importance of mood as it pertains to making requests
23:35 – The dangers of not accounting for mood
25:34 – Elevating the precision of coordinating with others to fulfill on a new future or vision
27:01 – Paul proposes a new topic for the next episode of this series on coordinating with precision
27:31 – Paul challenges the audience to go through the week with an awareness of whether or not inspirational conversations are leading to action
Quotes:
“When you make a request, your job is to get a definitive response.” – Kari Granger
LEADERSHIP IMPACT PODCAST
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Links:
- Kari’s Website
- Paul’s Website
- Kari’s Online Courses about Leadership Performance, Accountability, and Trust
- Paul’s Other Podcast: Your Business Your Wealth
Acknowledgements:
Our work is mosaic art. We read, study, and practice many philosophies, methodologies, and modalities of human performance, to ensure that our approach best serves our clients. We would like to acknowledge all of the thought leaders and organizations, whose ground-breaking work has influenced the TGN Consulting approach – especially Fernando Flores, Jim Selman, Michael C. Jensen, Julio Olalla, Pluralistic Networks, The Newfield Network, and the Strozzi Institute.
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