“I just wanted to tell you I thought today’s training event was our best Director & Above training yet. The presentation content was timely, thought provoking and practical. And @Kari Granger – You did a great job presenting the information!”
–Michelle Latham
We are always listening for something. What do you typically listen for? (Once you notice, you can choose to listen more intentionally.)
If we set our ‘default listening’ aside, we can tune in to the fundamental cares beneath the surface giving rise to what we see and hear.
Our role is to get the world as they see, experience, and make sense of it…and to acknowledge their values.
If we recognize specific moods of resistance that show up, we may be able to help others move toward moods of acceptance.
When one feels fully gotten (comprehended) and is connected to their fundamental cares, they begin to see what is next.
We have included several resources here to continue your learning about moods and ways of listening — check them out below!
We all have it. It is happening all the time. It’s different for different people and different situations. And…we want to make sure we identify it because we create that which we listen for.
Moods and Emotions, Complaints, Ailments, “Hardening” or a “Good Face”, Absences, Forgetfulness, Resistance, Inconsistent or poorer performance, Slower uptake than expected, Turnover, Conflict (sarcasm, lashing out, pouting, etc.), Victim mindset, Strange conclusions, Disempowering narratives, etc.
There are Deeper Moods
And Fundamental Cares
What is the world like from their eyes?
What moods have they fallen into?
What messages do those moods provide?
What are the interpretations or conclusions they see through?
What about [X] matters to them?
What are their deeper concerns?
What values feel like they are in conflict?
What else is important to them?
What brings them the most joy?
What is important going forward?
What are ways to address what you care about?
What haven’t you tried?
What question or tensions do you need to resolve?
What is worth exploring?
Who might be collaborators or allies?
What is a simple first step?
“I just wanted to tell you I thought today’s training event was our best Director & Above training yet. The presentation content was timely, thought provoking and practical. And @Kari Granger – you did a great job presenting the information!”
–Michelle Latham
