We worked with a client in the restaurant industry. By all accounts, this was an exemplary company. They boasted a smart and air-tight strategy, having carved out a niche in the premium-casual dining market. They knew exactly who they were and the game that they played, and they succeeded in cultivating a clientele willing to meet… Continue reading Struggling to Right the Organizational Ship? You’re Probably Asking the Wrong Question
The “Great Resignation” is upon us. According to one study conducted by Microsoft, 41% of the global workforce will consider leaving their current employer within the year. The Wall Street Journal reports that more U.S. workers are quitting their jobs now than at any time in the last 20 years. Why the impending exodus? Some… Continue reading A Guide to Not Losing Your Employees in The Great Resignation
I talk a lot about the importance of “managing stakeholder cares.” It’s important to remember that this isn’t just some abstract, conceptual idea. Managing stakeholder cares means making tough, real-life, decisions, nearly every day that affect real people. The pandemic has made this even more pronounced. This came to my mind when reading a recent article in the Economist about “how companies should handle vaccines.” It… Continue reading Companies and Vaccines – Navigating Stakeholder Trade-offs
The other day, a headline in my inbox threw me for a loop: “McKinsey to pay $573 million for role in opioid crisis.” It wasn’t the headline itself that surprised me. The idea that the most prestigious management consulting firm in the world helped its client “turbocharge” sales of an addictive painkiller that claimed over 450,000… Continue reading McKinsey & the Opioid Crisis
Our team here at TGN Consulting recently completed our January strategy meetings. Like many of our clients, 2020 forced us enabled us to pivot into an exciting new era for our company. We’ve never felt more poised to make a difference for the individuals and organizations that we serve. You, reader, are a key stakeholder of… Continue reading An Update for Our Stakeholders
2021 is here! I don’t know about you, but I have never felt more ready for a fresh, new year! I am connecting with my family, colleagues, and community to savor this time of reflection and possibilities–to do the satisfying work of imagining who we are going to be this year. And, I would be remiss… Continue reading Prepare to Lead in 2021
Tony Hsieh of Zappos A Stakeholder Leader Tony Hsieh, the former CEO of Zappos and legendary Silicon Valley figure, died tragically on November 26 at just 46 years old. Several news outlets in the last few days have reported on Tony’s reclusive descent into drugs, alcohol, and other dangerous behaviors since leaving Zappos. His… Continue reading Tony Hsieh of Zappos
As a business owner, one of the most important contracts that ever came my way was the one I didn’t end up signing. On paper, it was a no-brainer. The prospective client was a powerhouse in the beauty care space. It was a lucrative contract with ample room to expand into an even larger engagement.… Continue reading Primal Seeking–the Allure & Danger of “More”
Implementing Stakeholder Capitalism Recently, in the midst of hashing out a particular nuance regarding ESG (Environmental, Social, and Governance metrics), my colleague turned to me and said, “We’ve been talking about this stakeholder capitalism thing for a while now. I’ve known about ESG funds for months. But I just realized…I’ve never even taken a look at my… Continue reading Walking the Talk
I once worked with a chief operations officer—we’ll call him Nicolas—who was asked by his CEO to present an update to the board. Nicolas prepared beautiful charts and airtight talking points to walk the directors of this private equity owned company through its day-to-day operations. But, it didn’t go to plan. After the meeting, the… Continue reading How to (Actually) Get Heard by Your Stakeholders
