“Think about performance reviews as an opportunity to have a strategic conversation, to align a colleague’s performance with the ultimate contribution that they’re hired
“The whole season is flipping the script from, ‘accountability is explaining a lack of performance,’ to ‘accountability is ensuring success, it creates the condition
“Companies with high trust outperform the S&P 500 by a factor of three!” We’re back! Welcome to Season Three of the Leadership Impact podcast.
“What’s in the background when choosing whether to trust is: ‘Will this person support or harm what I value—now and in the future?’” Blaming.
“When people make trust so significant, it limits them in being able to move powerfully and navigate violations.” When it comes to trust, people
“You can choose not to trust—but you cannot opt out of the consequences of not trusting.” When it comes to building trust, we often
“If I choose to live in trust, I have a vastly different experience of this uncertain time, and I show up as a completely
Distrust often starts innocuously enough. A bit of gossip. A smidge of dissent. But as the saying goes, “When it rains, it pours.” Before
“When I have a mood of distrust, my actions become consistent with not trusting. That is the lens through which I see everything.” Distrust
“When everyone is faking trust, it wears on the capacity, productivity, effectiveness, enjoyment of the entire organization.” “Fake it till you make it.” That’s
“One of the core strategies for building trust is giving and receiving negative assessments. And for many of us, that alone occurs as a
“So often we identify with our beliefs and strongly held opinions. We’re not even consciously aware of what’s driving our distrust or aggravation. We
“Understanding the anatomy of trust allows you to diagnose where it’s missing, and take a big statement like ‘I can’t trust this person’ to
“Moods predispose us to the actions we take; they color the way we see others and the way we tune into the world.” Moods
“One of the things we should do in any interaction is picture who is going to do what and by when. And if we
“Violations can be used as an opportunity towards personal growth and leadership.” When we think of a “betrayal,” we often think of an earth-shattering,
“Acceptance is not tolerance; it’s not saying it’s okay; it’s not resisting; it’s not saying ‘it should be another way but I guess it’s
“Without an ending, we don’t have the space to create something new.” The end of an era! In this special “end-isode,” Kari and Paul
