It’s likely that somewhere along the way, you’ve explored the difference between “yes, and” and “yes, but.” And, if you’re like me, you’ve found the difference to be striking. The word “and” is one of the most powerful words in our vocabulary. It opens up the possibility of more than one answer, more than one… Continue reading Managing Polarities and the Power of “Yes, And”
“We’ve never been here before.” This comment is a common one from organizational leaders. The COVID-19 pandemic abruptly ushered in a “new normal.” Circumstances have become unpredictable, and “best practices” have become largely irrelevant. Consequently, organizations have had to reimagine what they do and how they do it — sometimes in a matter of days.… Continue reading Leading Through Uncharted Territory: The Power of Distributed Authority
I talk a lot about the importance of “managing stakeholder cares.” It’s important to remember that this isn’t just some abstract, conceptual idea. Managing stakeholder cares means making tough, real-life, decisions, nearly every day that affect real people. The pandemic has made this even more pronounced. This came to my mind when reading a recent article in the Economist about “how companies should handle vaccines.” It… Continue reading Companies and Vaccines – Navigating Stakeholder Trade-offs
The other day, a headline in my inbox threw me for a loop: “McKinsey to pay $573 million for role in opioid crisis.” It wasn’t the headline itself that surprised me. The idea that the most prestigious management consulting firm in the world helped its client “turbocharge” sales of an addictive painkiller that claimed over 450,000… Continue reading McKinsey & the Opioid Crisis
Our team here at TGN Consulting recently completed our January strategy meetings. Like many of our clients, 2020 forced us enabled us to pivot into an exciting new era for our company. We’ve never felt more poised to make a difference for the individuals and organizations that we serve. You, reader, are a key stakeholder of… Continue reading An Update for Our Stakeholders
2021 is here! I don’t know about you, but I have never felt more ready for a fresh, new year! I am connecting with my family, colleagues, and community to savor this time of reflection and possibilities–to do the satisfying work of imagining who we are going to be this year. And, I would be remiss… Continue reading Prepare to Lead in 2021
Tony Hsieh of Zappos A Stakeholder Leader Tony Hsieh, the former CEO of Zappos and legendary Silicon Valley figure, died tragically on November 26 at just 46 years old. Several news outlets in the last few days have reported on Tony’s reclusive descent into drugs, alcohol, and other dangerous behaviors since leaving Zappos. His… Continue reading Tony Hsieh of Zappos
Google pulled a fast one on us. There are few web services I love(d) more than Google Photos, which enables you to back up unlimited images to the cloud. With Google Photos, there’s no need for clunky hard drives. No worrying when you drop your iPhone in the river—and all of those adorable photos of… Continue reading A Lesson From the Google Photos Fiasco
The numerous physical and emotional benefits of gratitude are well-documented. In particular, researchers like Robert Emmons and Martin Seligman have demonstrated the link between gratitude and happiness. That link makes intuitive sense. As the saying goes, “you are what you pay attention to.“ If you’re focused on and grateful for the blessings in your life,… Continue reading Creating a Culture of Gratitude for Your Stakeholders
How to Get Out of the Office Without Things Falling Apart Everyone “needs” a vacation. We say it all the time. And, just saying the word may evoke images of beaches, mountains, or narrow cobblestone streets. All of the things we work for, right? Don’t we “work to live”? Isn’t it obvious that taking care… Continue reading Take Your Vacation–Things Will Be Fine!
