Episode 15 – Coordinating with Precision: Are You Keeping Your Promises?

Date

“When we don’t realize we made promises and people are counting on us for those promises, it makes for sloppy coordination.” – Kari Granger

Welcome to Leadership Impact, the podcast for modern executives who are reinventing leadership within their organizations. Hosted by executive leadership coach and CEO of TGN Consulting, Kari Granger, and Sound Financial Group CEO, Paul Adams, this podcast aims to address the topics of performance and leadership through real life examples. This episode continues our series on coordinating with precision.

In this episode, Kari and Paul talk about strong vs. sloppy agreements and the precision possible when we establish clear promises between ourselves and others. Kari breaks down the three components of a promise and dissects each one to reveal the importance of translating inspiring ideas into actions and measurable outcomes. Finally, Kari and Paul discuss the idea that our promises are connected to our identity and the level of trust we build with others.

What We Covered:

00:28 – Introducing today’s topic: Are You Keeping Your Promises

01:09 – Kari talks about the other side of a request: a promise

03:03 – The components of a promise

05:19 – Paul questions what criteria for success looks like

06:09 – The importance of doing upfront work to establish criteria for success

08:54 – The implementation of taking ideas into action

11:18 – Making promises

14:04 – The importance of reliability in making promises

16:07 – How our promises impact our identity and the level of trust people have with us

17:38 – Paul challenges the audience to engage in reciprocal promises where both parties understand expectations

18:42 – Kari shares that her organization utilizes an Action Commitment Form to bring precision to their meetings

Quotes:

“If you do the work of establishing clear promises upfront, you won’t be dealing with it afterwards, when you’re dissatisfied.” – Kari Granger 

“The work of implementation, of taking ideas into action, is a skillset that requires a different mindset from creation, and requires you to pay attention to different things.” – Kari Granger 

“When we don’t realize we made promises and people are counting on us for those promises, it makes for sloppy coordination.” – Kari Granger 

“If we can elevate our sensitivity to when we’re making promises and when others are, we can increase the reliability of those promises.” – Kari Granger 

“Promises are connected to our very identity in the world, for ourselves and others, and the level of trust people can have with us.” – Kari Granger 

“If you can end this week with a clear understanding of what promises were made to you and what promises you made, I think where you’d be left with an increase in your leadership impact.” – Paul Adams 

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Acknowledgements:
Our work is mosaic art. We read, study, and practice many philosophies, methodologies, and modalities of human performance, to ensure that our approach best serves our clients. We would like to acknowledge all of the thought leaders and organizations, whose ground-breaking work has influenced the TGN Consulting approach – especially Fernando Flores, Jim Selman, Michael C. Jensen, Julio Olalla, Pluralistic Networks, The Newfield Network, and the Strozzi Institute.

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