Episode 11 – New Futures: How to Inspire a Resigned Team

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“Don’t just begin with the end in mind. Begin by ending something before you start something new.” -Kari Granger

Welcome to Leadership Impact, the podcast for modern executives who are reinventing leadership within their organizations. Hosted by executive leadership coach and CEO of TGN Consulting, Kari Granger, and Sound Financial Group CEO, Paul Adams, this podcast aims to address the topics of performance and leadership through real life examples. This is episode 11, our third episode of our four-part series on new futures.

In this episode, Kari and Paul talk about creating a new future amidst feelings of negativity, anger, frustration and resignation. Paul provides an example of a CEO who rolled out a new piece of technology to assist a merger between three large groups. According to Paul, in retrospect, it was a brilliant plan; however, the side effects were severe and debilitating. Kari provides insights as to what she believe went wrong. Kari talks about the importance of creating a new future by beginning with an end. When a future does not begin with a clear and distinct end of old era, people get left in no man’s land. It is imperative that their fundamental cares be taken into consideration, so they feel that they have a voice in this new future. Finally, Kari shares the strategy that she utilizes with clients who are dealing with post- merger and acquisition challenges. This ‘Era Work’ strategy starts with Kari asking simple questions to start an honest conversation in order to get to the root of the issues. By listening with the intent of understanding, Kari has been able to help clients complete the challenging era powerfully and create their new futures.

What We Covered:

00:26 – Introducing today’s topic: How to Inspire a Resigned Team

01:01 – Paul’s experience working with a CEO who merged three companies into one

02:35 – The negative side effects of the CEO’s plan

04:24 – Kari’s insights into managing the psychological transition that comes with big changes

06:01 – What Paul believes, in retrospect, was the biggest flaw of the CEO’s plan

07:02 – Why psychological transitions begin with an ending of something else

08:57 – How moods can shape our world and our actions

09:41 – Kari points out the multiple endings in Paul’s example

12:25 – The neutral zone between an old reality and a new reality

13:47 – Kari recalls working for a hospice company who had a ‘funeral’ for their old company

15:14 – The temptation to downplay the transition into a new future

16:26 – Addressing the fundamental cares of the new future

19:20 – Kari reveals the strategy of Era Work

22:13 – Paul gives his final thoughts on today’s topic

24:09 – The importance of listening with the intent of understanding

25:46 – Paul challenges the audience to begin by ending something before starting something new

Quotes: 

“Psychological transitions begin with an end.” 

“It’s this kind of no man’s land right between an old reality and a new reality. The old way is gone, but the new way isn’t comfortable or sensible yet.” 

“Talk about the fundamental cares that you’re trying to address as you go into the future. And then have it be a co-creation, so people actually get to voice what they want in their future.” 

“Don’t just begin with the end in mind. Begin by ending something before you start something new.” 

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Acknowledgements:
Our work is mosaic art. We read, study, and practice many philosophies, methodologies, and modalities of human performance, to ensure that our approach best serves our clients. We would like to acknowledge all of the thought leaders and organizations, whose ground-breaking work has influenced the TGN Consulting approach – especially Fernando Flores, Jim Selman, Michael C. Jensen, Julio Olalla, Pluralistic Networks, The Newfield Network, and the Strozzi Institute.

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